Technical Questions

What DNS should my domain name point to?
Please see your activation email, they are titled "DNS"

I have been notified that my account has been set up but my site is still not active
If you have received a notification email and its been over 72 hours, it means that you either did not point your domain name to the right DNS servers or your ISP's DNS server has not yet been updated. It generally takes 24 to 72 hours for domain names to become active. This is just how the internet works; there is no way we can speed up the process.

I've Uploaded My Web Site, but I can't see it. What's wrong?
There are several reasons this can happen:
1. You did not upload your site into the public_html folder.
2. You did not create an index page.
3. Your files didn't upload.
4. Your DNS record has not propogated the internet yet.

What version of perl are you running?
Our servers run Perl 5.6.1.

What version of PHP are you running?
Our servers use PHP 5.

What servers do you run?
We run off of:
Intel Pentium 3.06 GHz Red Hat Linux 7.2 servers with 1024 MB of Ram.

Bandwidth Connection lines:
Multiple Multihomed OC3 and OC12 connections 100 Mbps.

How do I enable SSI in my HTML pages?
To take advantage of Server Side Includes(SSI) in your web page, make sure the web page has the extension .SHTML and not .HTML

Which brand of control panel do you use?
We use CPanel.net, it has tremendous features. You can check out some of it's features here.

How Do I access my website control panel?
CPanel may be accessed at http://www.yoursite.com/cpanel

What kind of hardware and software do you use?
We have to maintain a dynamic and competitive hardware base and strive to stay on the cutting edge of current technologies. We currently use systems featuring Hyper-Threading Technologies.On the software side, we use the industry standard RedHat Linux.